FAQ

Order & Shipping

Where do you ship?

We currently ship to select states within the U.S. where we’re licensed to sell mainelove. We’re actively working to expand into all 50 states—so stay tuned 💙

Not sure if we ship to you yet? Reach out to us at orders@mainelove.com

and we’ll be happy to help.

How much does shipping cost?

Shipping rates are calculated at checkout based on your location and selected delivery method, with free shipping on orders over $150. Standard shipping typically arrives within 3–7 business days, with expedited options (when available) delivering in 2–3 business days. Please note that delivery times are estimates and may vary due to carrier delays or other factors.

Returns & Support

What is your return/exchange policy?

We offer a 30-day return policy on most merchandise. Items must be unused, in original condition, with tags and packaging. Final sale items and beverages are not eligible for return. Returns must be requested before sending items back. Approved refunds are issued to the original payment method within 10 business days. If you have an issue with your order please contact orders@mainelove.com

How can I track my order?

Once your order has shipped, you'll receive an email with tracking info so make sure to check your inbox and spam folder.

Product & Usage

Where can I buy mainelove?

Find mainelove near you using our store locator.

Can I buy mainelove wholesale?

Are you a retailer interested in selling mainelove? Please click here for more information.

Does mainelove contain alcohol?

No. mainelove products are non-alcoholic sparkling waters. We do not currently produce hard seltzer.

Is mainelove organic or non-GMO?

mainelove uses natural flavors derived from real fruit and botanicals and contains no genetically modified ingredients. While our products are not currently certified organic, we prioritize clean, simple ingredients in everything we make.

Does mainelove contain caffeine?

No. All mainelove beverages are 100% caffeine-free.

What ingredients are used in your flavored water?

Each can of flavored sparkling water contains a few ingredients:

  • Water
  • CO₂
  • Natural flavors

Our flavors are derived from real fruit and botanical extracts. No sugar. No sweeteners. No artificial flavors.

Do your aluminum cans have an inner lining?

Yes, all infinitely recyclable cans use a very thin, FDA-approved inner lining to protect both the drink and the can. This coating prevents corrosion and helps keep flavor fresh, which reduces product waste over time. Many modern cans now use BPA-NI (BPA non-intent) liners, meaning no BPA is intentionally added. These liners are designed to meet strict safety standards while supporting the recyclability and overall sustainability of aluminum packaging. For more information, click here!

Where is mainelove water sourced from?

mainelove water is sourced from Sebago Lake and its surrounding watershed in Maine.

Sebago Lake is one of the best [purest?] water sources in the country, naturally filtered through forests and protected land. Its water quality is so high that it has received an EPA filtration waiver—something only a small number of water sources in the U.S. can claim.

How is mainelove different from other water brands?

Our water is sourced exclusively from Maine and packaged with a commitment to sustainability and community impact.

We focus on exceptional source quality, simple ingredients, and supporting Maine’s environment and economy.

What Does Mainelove Mean?

mainelove was founded by 12th-generation Mainers with a deep connection to the state. Our mission is to highlight Maine’s natural resources, support the local economy, and give back to the place that has given us so much. The name “mainelove” comes from exactly that—for the love of Maine.

Questions, feedback, or just saying hello. We’re here for it.

Don't be shy! Contact us and we'll get back as soon as possible